Returns & Exchanges
At Sokito, we want you to be completely satisfied with your high-performance gear, which is why we offer a 30-day return window for all unused products in their original packaging. Whether you need a different size or a different style, our streamlined process ensures a quick resolution so you can get back to the game.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the unworn boots or apparel back into their original Sokito box, ensuring all tags and protective inserts are included.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund or dispatch your new exchange size within 5-7 business days.